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Sales Support Associate

Worthouse has been a proud manufacturer of luxury, high-quality metal roofing products with an unmatched durability. Our metal roofing are made with highest class German steel, combining excellent craftmanship with exquisite design. The U.S. metal roofing market has grown to 14% of roofing products, up 75% from 2014 when it was just 8%. The growth opportunity in this unique roofing market combined with the Worthouse name and quality creates an excellent opportunity for a motivated, sales and goal oriented professional.

That is why we are looking for THE BEST people for the following positions:

We are looking for an experienced and motivated Sales Support Associate to join our team. The ideal candidate will have a strong administrative background, as well as an understanding of the importance of supporting our sales team in addition to our customers. The successful candidate will be responsible for serving as the main point of contact for external sales representatives and assist them in managing their customer accounts. They will provide prompt and accurate information on the products, pricing, availability, and promotions to support the sales process. Additionally they will perform administrative duties, prepare documents, offers, dashboards, and processes.

About the Role

Responsibilities

  • Transport Coordination: Coordinate with logistics and shipping partners to arrange efficient and cost-effective transportation of orders; scheduling, tracking, and ensuring compliance with transportation regulations
  • Prepare sales estimates based on data provided by sales representative
  • Order Processing: Receive, review, and accurately process customer orders in a timely manner, ensuring all necessary details are captured and entered in the system
  • Order Tracking: Monitor the status of orders to ensure on-time delivery and address any potential issues or delays proactively. Communicate order updates to sales representatives and customers as needed
  • Documentation and Record-Keeping; Maintain accurate and up-to-date records of orders, transports, and relevant customer information. Ensure proper filing and organization of all documentation for easy reference and analysis
  • Collaborative Communication: Collaborate effectively with cross-functional teams, including sales, finance, customer service, and warehouse, to facilitate smooth order processing and fulfillment. Proactively resolve any interdepartmental issues or challenges

Qualifications

  • High School Diploma/GED required
  • Office experience in a manufacturing environment preferred
  • Familiar with working in a transportation management system preferred
  • Effective communication, including writing, speaking and interpersonal communication
  • Understand of the supply chain, including common obstacles and effective solutions
  • Quick critical thinking and problem-solving abilities
  • Ability to work in a fast-paced environment
Job Type: Full-time
Salary: From $40,000.00 per year

Benefits

Dental insurance
Vison insurance
Health insurance
Paid time off
Compensation package
Bonus opportunities
Commission pay
Schedule
Monday to Friday

Submit Your Resume

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USER INFORMATIONS:
ADDITIONAL QUESTIONS:
Are you able to work in the Waynesboro, GA area
Do you have at least 2 years administrative experience?
Do you have at least 2 years of experience in Sales support (Preferred)
 Do you have at least 1 year of experience in Data entry (Preferred)

EEO (Equal Employment Opportunity) Disclosure Statement:Worthouse Inc. is an equal opportunity employer. Worthouse Inc. does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Applicant Disclosure Statement:I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Worthouse Inc. to hire me. If I am hired, I understand that either Worthouse Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Worthouse Inc. has the authority to make any assurance to the contrary. I attest with my signature below that I have given to Worthouse Inc. true and complete information on this application. No requested information has been concealed. I authorize Worthouse Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

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